We want you to be completely satisfied with your purchase at For Good Hair. If you are not entirely pleased with your item, please review our return policy below.

1. Return Eligibility

  • Unused Items Only: All items must be unused, in their original condition, and with the original packaging intact to qualify for a return.
  • Return Period: You have 30 days from the date of purchase to request a return. Unfortunately, returns requested after this period cannot be processed.
  • Proof of Purchase: A receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Gift Cards
  • Final Sale Items: Any items marked as “final sale” or “non-returnable” at the time of purchase.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Send an email to [email protected] with your order details, item(s) you wish to return, and the reason for your return.
  2. Return Authorization: Our team will review your request and provide a Return Authorization (RA) number if your return is approved.
  3. Shipping: Once you receive an RA number, carefully pack your item(s) and include the RA number in the package. You are responsible for covering return shipping costs, which are non-refundable.

Please ship returns to our address: For Good Hair
446 N Lexington Dr
Folsom, CA 95630-6534
USA

4. Refunds

Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund. Approved refunds will be issued to the original payment method within 7-10 business days.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at [email protected] and provide your order details.

6. Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check Your Bank: Contact your bank or credit card company, as processing times may vary.
  2. Contact Us: If there is still an issue, reach out to us at [email protected] or call +1 (470) 377-1368.

For additional questions or support, feel free to reach out to us:

Thank you for shopping with us!