Warranty Policy – For Good Hair

At For Good Hair, we are committed to providing high-quality products for hair care and styling. We offer a warranty on certain products to ensure your satisfaction. Please read our Warranty Policy below for more details.

1. Warranty Coverage

Our warranty covers defects in materials or workmanship under normal use. If you receive a product that is damaged, defective, or does not function as described, we will repair or replace it, subject to the terms and conditions outlined below.

Covered Products:

Hair tools (such as hair dryers, straighteners, curling irons, etc.)
Hair care devices with electrical components
Any other products specified as covered by warranty

Exclusions:

Products damaged due to misuse, improper handling, or accidental damage.
Wear and tear from regular use.
Products that have been modified, repaired, or altered by anyone other than For Good Hair or an authorized repair center.
Damage caused by failure to follow product instructions or improper maintenance.

2. Warranty Period

The warranty period for products purchased from For Good Hair is typically 12 months from the date of purchase, unless otherwise stated on the product page or receipt. If you are unsure about the warranty period for your specific item, please contact us.

3. How to Claim Warranty

If you believe your product is defective and qualifies for warranty coverage, please follow these steps:

Contact Us: Reach out to us at [email protected] with your order details and description of the issue.
Provide Proof of Purchase: To process your warranty claim, please provide a valid proof of purchase (e.g., order confirmation email or receipt).
Product Inspection: After receiving your claim, we may request that you send the product back for inspection. We will provide you with instructions on how to send the product back.
Repair or Replacement: Once the product is inspected and found to be defective, we will either repair the product or replace it with a similar item, at our discretion.

Please note that you are responsible for return shipping costs unless the product is found to be defective.

4. Refunds

In cases where a repair or replacement is not possible, a refund may be issued for the product’s purchase price. Refunds will be processed to the original payment method used for the purchase.

5. Shipping and Handling

For warranty claims, shipping fees for returning defective products to us will be the responsibility of the customer, unless otherwise stated. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned product.

6. Limitations of Warranty

This warranty does not cover products purchased from unauthorized retailers or third-party sellers.
For Good Hair reserves the right to refuse warranty claims if the product has been tampered with, misused, or damaged by external factors.
Our liability is limited to the repair or replacement of the defective product, and we are not responsible for any incidental or consequential damages.